Support and Services
Support Services - Get assistance from the AFGROW experts to resolve your technical issues. An AFGROW license comes with 1 hour of technical support (via e-mail) for one year after activation. Additional support can be purchased through LexTech, Inc. as needed ($110 per hour).
Professional Services - Software and consulting support is available from our team for specialized solutions, including: AFGROW COM scripting, plugin development, life prediction, and crack growth rate data modeling. If you are interested in Professional Services, please contact LexTech at +1 (937)438-0300 or info@lextechcentral.com.
Customer Support
AFGROW Technical Manual and User’s Guide
The AFGROW Technical Manual and User’s Guide is available for download on the
My AFGROW page. It contains reference information for the capabilities and features of the software.
AFGROW Component Object Model (COM) Manual
The AFGROW COM Manual is also available for download on the
My AFGROW page. It provides information about all of the objects, methods, and events that are available through the COM interface. The document also includes example visual basic code to help explain how to use these features. In addition, several excel files are included in the download that provide examples of how the COM capability can be used for many practical cases.
AFGROW Embedded Help
Help is also available when using AFGROW by selecting the help topics in the AFGROW menu tool bar, or by pressing the F1 key. Help will be displayed for any open AFGROW dialog box when the F1 key is pressed.
Email AFGROW Customer Support
When information from the manuals or embedded help isn’t enough, technical support is available via e-mail at
support@afgrow.net.This support is limited to one hour per year for each current AFGROW license purchased. For more information, see Support and Services.
